Reviews & UGC

Stamped Reviews on Oliver POS

Stamped Reviews queues a post-purchase review request on every Oliver POS counter sale through its WooCommerce connector — photo and video UGC, on-page Q&A, and NPS surveys included.

How Stamped Reviews works with Oliver POS for WooCommerce

Ang Stamped Reviews ay ang mid-market na reviews at UGC platform mula sa Stamped.io, na pinagsasama ang mga star-and-text review, photo at video UGC, on-page Q&A, attribute-based review, at Net Promoter Score survey sa iisang subscription. Ang WooCommerce connector nito ay nakikinig para sa order.completed event na naka-attach ang email ng customer's at nag-iiskedyul ng review request sa isang naka-configure na delay. Isinusulat ng Oliver POS ang mga counter sale sa WooCommerce bilang mga standard na order, kaya kinukuha ng Stamped ang mga in-store sale na katulad ng mga online. (Sakop lamang ng pahinang ito ang Stamped Reviews; may sariling integration page ang Stamped Loyalty.)

What Stamped Reviews pulls from WooCommerce

The Stamped.io Product Reviews & UGC plugin connects a WooCommerce store to a Stamped account. Once configured, it reads WooCommerce orders when they are `order.completed`: customer email, customer name, line items so the review request targets the right SKUs, order date, and fulfillment status. Stamped uses that information to schedule a post-purchase review request based on the merchant's configured delay, with each request asking the customer to rate the specific products from the order.

This connection makes Stamped's full feature set available for anything that comes through WooCommerce: standard text-and-star reviews, photo reviews, video reviews, on-page Q&A, attribute-based reviews (fit, size, durability for apparel and accessories), and Net Promoter Score surveys for high-loyalty customers. Oliver POS doesn't need its own Stamped integration. Register sales are recorded in WooCommerce as standard orders with the customer record attached, the Stamped connector picks them up at `order.completed`, and the resulting review request goes out from the same template, on the same delay, as an online order.

Why in-store sales matter for Stamped Reviews

Stamped is in the same mid-market segment as Yotpo and Okendo — for retailers who need more than the free tier of a basic reviews plugin but don't want enterprise-level pricing like Bazaarvoice. It's perfect for brands that are investing in photo and video UGC to drive conversion on premium consumer goods: apparel, beauty, home goods, premium food and drink, pet supplies, and similar verticals where a real customer photo on the product page is worth more than another five-star text review.

That investment only pays off when the review volume is there, and in most cases, a retailer's in-store traffic is the larger source of buyers. A POS that doesn't feed into Stamped means leaving the biggest pool of potential reviewers untapped. Worse, the photo and video reviews Stamped is built to collect are exactly the ones a satisfied in-store customer is most likely to send — they bought the product in person, they have it in their hand, and a single SMS or email prompt is often enough to get the photo. Oliver POS on WooCommerce closes that gap. Each counter sale with a captured customer becomes a queued Stamped review request, and the photo and video upload fields the merchant has configured on the request form are available to the in-store customer exactly as they are to the online one.

How the WooCommerce + Oliver + Stamped Reviews flow works

The cashier rings up the sale on Oliver POS and captures the customer's details at the payment screen — email, phone, or both. Oliver creates the WooCommerce order with line items, taxes, the captured customer, and the created_via=pos meta flag. The order moves through the standard WooCommerce process and the order.completed status is triggered.

Stamped's connector reads the order — customer email, line items, order date — and queues a review request on the configured delay (7 days post-purchase is the typical in-store setting since the customer already has the product). After the delay, Stamped sends the email request with per-product review forms, including photo and video upload fields, attribute-based questions (fit, size, durability) if configured, and Net Promoter Score follow-ups for customers in the configured NPS audience. Stamped's on-page Q&A widget on the WooCommerce product page also shows the in-store buyer as a verified owner who can answer questions from prospective buyers.

Submitted reviews land on the WooCommerce product page through Stamped's widget, are included in the store-wide average rating, and feed Stamped's photo gallery and UGC slider widgets. Because every Oliver POS order carries the created_via=pos flag and the outlet ID, Stamped's order-meta filtering supports per-channel and per-outlet segmentation in the moderation queue and analytics dashboards — useful for tracking which outlets are quietly producing the highest photo-review conversion rates.

Best fit for retailers who…

Stamped Reviews on Oliver POS is a great choice for mid-market WooCommerce retailers with a real UGC strategy — particularly for premium consumer goods, apparel, beauty, home goods, and specialty food and drink. Retailers using Stamped's NPS surveys get a double benefit: in-store customers who've bought repeatedly are exactly the audience NPS is most useful for, and Oliver POS gives Stamped the customer information it needs to identify and survey them. Multi-outlet retailers get per-store dashboards for review rates through the standard order-meta filtering, which is useful for spotting outlets that are quietly building (or losing) their review base.

What you get and how to set it up

Features Oliver surfaces from the Stamped Reviews plugin, plus the 4-step install most merchants run through.

Features at the register

  • Ang mga in-store sale ay awtomatikong nagti-trigger ng mga Stamped Reviews review request sa parehong delay tulad ng mga online order
  • Ang mga online at in-store review ay napupunta sa isang Stamped Reviews review feed, isang star-rating average, isang moderation queue
  • Ang customer-capture sa counter ay nagdaragdag sa contact list ng Stamped Reviews sa parehong paraan tulad ng ginagawa ng WooCommerce online checkout
  • Ang per-outlet review velocity ay ine-expose sa pamamagitan ng standard order-meta filtering
  • Ang mga review request template, delay timing, at incentive coupon ay nananatiling naka-configure sa loob ng Stamped Reviews
  • Parehong Stamped Reviews subscription, parehong mga widget sa storefront, parehong workflow tulad ng dati

Setup in 4 steps

  1. I-install ang Stamped.io Product Reviews & UGC sa iyong WooCommerce site at i-konekta ang iyong Stamped Reviews account
  2. I-configure ang mga review request template, delay, at incentive sa panig ng Stamped Reviews
  3. I-install ang Oliver POS, mag-sign in sa register, at i-enable ang customer-capture prompt (email o phone) sa tender screen
  4. Magsagawa ng isang maliit na live test sale sa counter na may totoong customer na naka-attach at kumpirmahin na nag-fire ang review-request flow sa Stamped Reviews sa naka-configure na delay

Common questions about Stamped Reviews on Oliver POS

Will Stamped's Net Promoter Score surveys be sent to customers who only bought in-store?

Yes, based on the configured NPS audience rules. Stamped's NPS audience is defined by order count, lifetime value, or purchase recency in WooCommerce — and because Oliver POS sales count as standard WooCommerce orders, an in-store-only customer with enough purchases qualifies for an NPS survey just like an online-only customer.

Do Stamped's attribute-based reviews (fit, size, durability) work for Oliver POS sales?

Yes. The attribute prompts are configured per product in Stamped, not per channel. Any review request — online or in-store — for a product with attribute prompts enabled will include those questions on the form. In-store reviews therefore contain the same fit, size, and durability data as online ones, which keeps the product-page attribute summary accurate for all customers.

May partnership ba ang Oliver POS sa Stamped Reviews?

Hindi. Hindi partner ng Oliver ang Stamped Reviews o anumang ibang reviews platform. Sinusuportahan namin ang Stamped Reviews dahil sinusubaybayan na ng WooCommerce connector nito ang mga order event ng iyong store — at inire-record ng Oliver ang bawat in-store sale sa WooCommerce bilang isang standard order na may naka-attach na customer, kaya kinukuha ito ng parehong connector at awtomatikong nagti-trigger ng review request. Ang iyong Stamped Reviews account, iyong mga campaign template, at iyong support relationship ay mananatili sa pagitan mo at ng Stamped Reviews.

Naniningil ba ng extra ang Oliver para gamitin ang Stamped Reviews?

Hindi. Babayaran mo ang standard published pricing ng Stamped Reviews nang direkta sa Stamped Reviews. Hindi kumukuha ng markup ang Oliver, hindi isinasali ang sarili sa review-collection flow, at hindi naniningil ng per-request o per-review fee on top.

Kailan nagpapadala ang Stamped Reviews ng review request para sa isang Oliver POS sale?

Sa parehong trigger na ginagamit nito para sa mga online sale: ang WooCommerce <code>order.completed</code> event na may naka-attach na email ng customer. Inire-record ng Oliver ang counter sale sa WooCommerce sa tender; dumadaan ang order sa parehong lifecycle tulad ng isang online order (processing → completed); sinusubaybayan ng connector ng Stamped Reviews ang event na iyon at isine-schedule ang review email o SMS sa anumang delay na na-configure mo (karaniwan ang 7 araw post-purchase para sa in-store, dahil nasa customer na ang item).

Paano naman ang mga customer na hindi nagbibigay ng email sa counter?

Inire-record ng Oliver ang sale sa WooCommerce bilang isang guest order na walang naka-attach na customer, at nilalaktawan ito ng Stamped Reviews sa parehong paraan na nilalaktawan nito ang isang guest checkout online. Para ma-maximize ang in-store review-request rate, i-enable ang customer-capture prompt ng Oliver sa tender (email o phone) para makuha ng cashier ang contact sa parehong flow ng sale. Ang mga nakuhang customer ay idinadagdag sa parehong mga listahan ng email at SMS na ginagamit na ng Stamped Reviews online.

Maaari ko bang makita ang pagkakaiba ng mga in-store review sa mga online review sa Stamped Reviews?

Oo — bawat Oliver POS sale ay may created_via flag na &quot;pos&quot; sa WooCommerce order, kasama ang Oliver outlet ID sa order meta. Ine-expose ng connector ng Stamped Reviews ang pareho bilang mga filterable order property, kaya ang pag-segment ng in-store vs online reviews (o per-outlet review velocity) ay isang stock filter, hindi isang custom build.

Read our full guide to Stamped Reviews on Oliver POS

A long-form walkthrough of running Stamped Reviews alongside the Oliver POS register on a WooCommerce store.