Loyalty

Marsello pada Oliver POS

Marsello's loyalty platform is built for omnichannel — Oliver POS opens it at the register with the customer attached so points, rewards, and segmentation cover in-store and online together.

Bagaimana Marsello berfungsi dengan Oliver POS untuk WooCommerce

Marsello ialah salah satu daripada beberapa platform kesetiaan yang direka dari awal untuk peruncitan omnisaluran — pada asalnya dibina untuk peruncit yang menjalankan kedua-dua kedai dalam talian dan POS fizikal. Penyambung WooCommerce-nya menyegerakkan pesanan dan pelanggan; Oliver POS membuka daftar keluar WooCommerce dalam paparan pelayar dalam POS dengan pelanggan dilampirkan, jadi Marsello mengenali pembeli dan peraturan kesetiaan yang sama dikenakan di kaunter.

Apa yang Marsello lakukan untuk pelanggan WooCommerce

Marsello mengendalikan mata ganjaran, peringkat, kempen e-mel automatik, rujukan, dan SMS — dengan enjin segmentasi pelanggan yang dibina berdasarkan tingkah laku pembelian. Ia meletakkan dirinya sebagai platform kesetiaan utamakan-omnikanal, dengan integrasi POS yang mendalam di samping e-dagang.

Bagaimana Oliver POS membukanya di kaunter

Oliver POS membuka daftar keluar WooCommerce dalam paparan pelayar dalam-POSnya dengan pelanggan dilampirkan. Marsello membaca data pelanggan dan memaparkan data kesetiaan; juruwang melihat baki yang sama seperti yang dilihat oleh pelanggan di laman web.

Dapat dan tebus di kaunter

Menutup jualan dalam kedai akan mengkreditkan mata ganjaran baharu, memajukan kemajuan peringkat, dan (jika dikonfigurasikan) mencetuskan aliran e-mel atau SMS selepas pembelian Marsello. Enjin segmentasi Marsello mengambil pembelian dalam kedai sebagai acara biasa, jadi segmen yang dibina berdasarkan tingkah laku dalam kedai berfungsi secara asli.

Paling sesuai untuk peruncit yang…

Marsello di Oliver POS sesuai untuk peruncit pasaran pertengahan yang berfikiran omnikanal — pakaian, kecantikan, makanan istimewa — yang secara jelas mahukan satu platform kesetiaan merentasi dalam talian dan dalam kedai, bukan dua yang dicantumkan bersama.

Apa yang anda dapat dan cara untuk menyediakannya

Ciri-ciri yang Oliver paparkan daripada plugin Marsello, serta pemasangan 4 langkah yang kebanyakan peniaga lalui.

Ciri-ciri di daftar

  • The cashier sees the customer's Marsello balance and rewards the moment the customer is added to the sale
  • In-store sales earn Marsello points and tier credits based on the same rules as online orders
  • Apply redemptions during a sale through the in-POS browser view, with no extra database needed
  • Online and in-store activities combine to build one unified loyalty profile for each shopper
  • Tier upgrades, birthday rewards, and VIP perks are triggered by the same WooCommerce + plugin events
  • Use the same Marsello account, earn/burn rules, and automations as your online store

Penyediaan dalam 4 langkah

  1. Install the Marsello for WooCommerce on your WooCommerce site and connect it to your Marsello account
  2. Set up earning rules, redemption thresholds, and tier definitions in Marsello (or in its WooCommerce settings)
  3. Install Oliver POS, sign in to the register, and make sure the customer capture prompt is enabled at checkout
  4. Run a small live test sale at the counter — add a known customer, check that the cashier can see their Marsello balance, apply a redemption, and confirm the completed sale awards new points

Soalan lazim tentang Marsello pada Oliver POS

Adakah enjin segmentasi Marsello menganggap pelanggan dalam kedai dan dalam talian sebagai satu profil?

Ya — apabila pelanggan dilampirkan di kaunter. Marsello menggunakan ID pelanggan WooCommerce, jadi aktiviti dalam kedai dan dalam talian membina satu profil bersatu dan mengisi segmen yang sama.

Adakah kempen e-mel automatik Marsello akan diaktifkan pada jualan Oliver POS?

Ya. Kempen selepas pembelian, pikat semula, dan kitaran hayat dicetuskan pada acara pesanan WooCommerce, yang mana jualan Oliver POS hasilkan sama seperti pesanan dalam talian.

Does Oliver POS have a partnership with Marsello?

No. Oliver doesn't have a partnership with Marsello or any other loyalty platform. We support Marsello because its WooCommerce plugin already handles points, balances, rewards, and redemptions for your online store. Oliver simply opens that same plugin in an in-POS browser view at the register, with the WooCommerce customer already linked. Your Marsello account, members, and rules remain directly between you and Marsello.

Does Oliver charge extra for using Marsello?

No. You pay Marsello's standard published pricing directly to Marsello. Oliver doesn't add any markup, charge extra fees per member or per redemption, or get in between the customer and the loyalty plugin.

How does Oliver POS open Marsello at the register?

It works the same way as opening a WooCommerce payment gateway. Oliver POS has an embedded in-POS browser view that loads the WooCommerce checkout (or the Marsello customer view, if available) with the shopper's WooCommerce customer ID already linked. Marsello recognises the customer, shows their points balance, available rewards, store credit, or wallet, and the cashier can apply redemptions as part of a normal sale.

Will the cashier be able to see the customer's Marsello balance and points at the register?

Yes. Oliver POS links the WooCommerce customer to the in-POS browser session (through email or phone lookup, or by creating a new customer card). So, when the Marsello WooCommerce plugin loads in the browser view, it already knows who the shopper is. The cashier can see the same balances, tiers, and rewards that the customer sees on their account page on the website — no separate POS-only loyalty database or manual ID lookup needed.

Do in-store sales earn and redeem Marsello points the same way as online sales?

Yes. Oliver POS records every register sale in WooCommerce as a standard order with the customer's details attached. The Marsello plugin then applies its standard earning rules to that order (like points per dollar, per product, tiered bonuses, etc.) and processes any redemptions the cashier applied at the counter. The shopper's Marsello balance updates in seconds, just like it would for an online checkout.

Baca panduan penuh kami untuk Marsello pada Oliver POS

Panduan terperinci tentang cara menjalankan Marsello bersama daftar Oliver POS di kedai WooCommerce.