Annex Cloud on Oliver POS
Annex Cloud's enterprise loyalty platform runs at the Oliver POS register through the WooCommerce integration — referrals, reviews, and tiered loyalty unified for in-store and online.
How Annex Cloud works with Oliver POS for WooCommerce
Annex Cloud is the enterprise-grade SaaS loyalty + UGC + referrals platform used by large North American and European retailers. WooCommerce integration is via Annex's connector and API. Oliver POS opens the WooCommerce checkout in its in-POS browser view with the customer attached, so Annex's widgets recognize the shopper at the register.
What Annex Cloud does for WooCommerce customers
Annex Cloud bundles loyalty programs, referrals, user-generated content (UGC) like ratings, reviews, and customer photos, and customer data tools into one enterprise platform. The WooCommerce integration is handled through Annex's connector or API, and its widgets are displayed on the WooCommerce site.
How Oliver POS opens it at the register
Oliver POS opens the WooCommerce checkout in its in-POS browser view with the customer's profile already loaded. The Annex Cloud widget then recognizes the WooCommerce customer and displays their points balance, tier, and available rewards.
Earn-and-burn at the counter
Closing the in-store sale posts the order to Annex Cloud; the loyalty engine credits points, advances tier, and fires UGC review requests if configured.
Best fit for retailers who…
Annex Cloud on Oliver POS suits enterprise retailers in North America and Europe — apparel chains, beauty brands, home goods — that want one platform across loyalty, reviews, and referrals.
What you get and how to set it up
Features Oliver surfaces from the Annex Cloud plugin, plus the 4-step install most merchants run through.
Features at the register
- Cashier sees the customer's Annex Cloud balance and rewards the moment the customer is attached at the register
- In-store sales earn Annex Cloud points and tier credit on the same rules as online orders
- Redemptions apply mid-sale through the in-POS browser view with no extra database
- Online and in-store activity build one unified loyalty profile per shopper
- Tier upgrades, birthday rewards, and VIP perks fire from the same WooCommerce + plugin events
- Same Annex Cloud account, same earn / burn rules, same automations as your online store
Setup in 4 steps
- Install the Annex Cloud + WooCommerce connector on your WooCommerce site and connect it to your Annex Cloud account
- Configure earn rules, redemption thresholds, and tier definitions in Annex Cloud (or its WooCommerce settings)
- Install Oliver POS, sign in to the register, and confirm the customer-capture prompt is enabled at checkout
- Run a small live test sale at the counter — attach a known customer, confirm the cashier sees their Annex Cloud balance, apply a redemption, and confirm the closing sale awards new points
Common questions about Annex Cloud on Oliver POS
Does Annex Cloud's UGC review-request feature get triggered by Oliver POS sales?
Yes. Review requests are triggered by WooCommerce order events, which Oliver POS sales generate in the same way as online orders.
Can Annex Cloud tier benefits be applied at the Oliver POS register?
Yes. Tier benefits are applied to the WooCommerce cart in the in-POS browser view, just like they are online.
Does Oliver POS have a partnership with Annex Cloud?
No. Oliver doesn't partner with Annex Cloud or any other loyalty platform. We support Annex Cloud because its WooCommerce plugin already handles points, balances, rewards, and redemptions for your online store — and Oliver opens that same plugin in an in-POS browser view at the register, with the WooCommerce customer already attached. Your Annex Cloud account, your members, and your rules stay between you and Annex Cloud.
Does Oliver charge extra to use Annex Cloud?
No. You pay Annex Cloud's standard published pricing directly to Annex Cloud. Oliver doesn't take a markup, doesn't add a per-member or per-redemption fee, and doesn't insert itself between the customer and the loyalty plugin.
How does Oliver POS open Annex Cloud at the register?
The same way it opens a WooCommerce payment gateway. Oliver POS embeds an in-POS browser view that loads the WooCommerce checkout (or the Annex Cloud customer view, where the plugin exposes one) with the shopper's WooCommerce customer ID already attached. Annex Cloud recognises the customer, shows their points balance, available rewards, store credit, or wallet, and the cashier can apply redemptions in the same flow as a normal sale.
Will the cashier see the customer's Annex Cloud balance and points at the register?
Yes. Oliver POS attaches the WooCommerce customer to the in-POS browser session (by email lookup, phone, or a new customer card), so when Annex Cloud's WooCommerce plugin loads in the browser view it already knows who the shopper is. The same balances, tiers, and rewards the customer sees on the website's account page are visible to the cashier at the till — no parallel POS-only loyalty database, no manual ID lookup.
Do in-store sales earn and redeem Annex Cloud points the same way online sales do?
Yes. Oliver POS saves every register sale to WooCommerce as a standard order with the customer attached. Annex Cloud's plugin runs its standard earn rules on that order (points per dollar, per product, tiered bonuses, etc.) and processes any redemption the cashier applied at the till. The shopper's Annex Cloud balance updates within seconds, the same way it would for an online checkout.
Read our full guide to Annex Cloud on Oliver POS
A long-form walkthrough of running Annex Cloud alongside the Oliver POS register on a WooCommerce store.