Annex Cloud on Oliver POS
Annex Cloud's enterprise loyalty platform runs at the Oliver POS register through the WooCommerce integration — referrals, reviews, and tiered loyalty unified for in-store and online.
How Annex Cloud works with Oliver POS for WooCommerce
Annex Cloud is the enterprise-grade SaaS loyalty + UGC + referrals platform used by large North American and European retailers. WooCommerce integration is via Annex's connector and API. Oliver POS opens the WooCommerce checkout in its in-POS browser view with the customer attached, so Annex's widgets recognise the shopper at the till.
What Annex Cloud does for WooCommerce customers
Annex Cloud bundles loyalty, referrals, UGC (ratings & reviews, visual UGC), and customer-data tools into one enterprise platform. WooCommerce integration runs through Annex's connector / API; widgets render on the WooCommerce site.
How Oliver POS opens it at the register
Oliver POS opens the WooCommerce checkout in its in-POS browser view with the customer attached. The Annex Cloud widget recognises the WooCommerce customer and surfaces the balance, tier, and available rewards.
Earn-and-burn at the counter
When you close an in-store sale, the order is posted to Annex Cloud. The loyalty engine then credits points, upgrades the customer's tier, and sends out UGC review requests if you've set it up.
Best for retailers who…
Annex Cloud on Oliver POS is great for big retailers in North America and Europe – like fashion chains, beauty brands, and home goods stores – that want a single platform for loyalty, reviews, and referrals.
What you get and how to set it up
Features Oliver surfaces from the Annex Cloud plugin, plus the 4-step install most merchants run through.
Features at the register
- The cashier sees the customer's Annex Cloud balance and rewards the moment the customer is added to the sale at the register
- In-store sales earn Annex Cloud points and tier credit on the same rules as online orders
- Redemptions can be applied mid-sale through the in-POS browser view, with no need for a separate database
- Online and in-store activity are combined into a single, unified loyalty profile for each shopper
- Tier upgrades, birthday rewards, and VIP perks are triggered by the same WooCommerce + plugin events
- Same Annex Cloud account, same earn / burn rules, same automations as your online store
Setup in 4 steps
- Install the Annex Cloud + WooCommerce connector on your WooCommerce site and connect it to your Annex Cloud account
- Configure earn rules, redemption thresholds, and tier definitions in Annex Cloud (or its WooCommerce settings)
- Install Oliver POS, sign in to the register, and confirm the customer-capture prompt is enabled at checkout
- Run a small live test sale at the counter — add a known customer, confirm the cashier can see their Annex Cloud balance, apply a redemption, and confirm the completed sale awards new points
Common questions about Annex Cloud on Oliver POS
Does Annex Cloud's UGC review-request flow fire on Oliver POS sales?
Yes. Review requests trigger on WooCommerce order events, which Oliver POS sales generate identically to online orders.
Can Annex Cloud tier benefits be enforced at the Oliver POS register?
Yes. Tier benefits enforce on the WooCommerce cart in the in-POS browser view the same way they enforce online.
Does Oliver POS have a partnership with Annex Cloud?
No. Oliver doesn't partner with Annex Cloud or any other loyalty platform. We support Annex Cloud because its WooCommerce plugin already handles points, balances, rewards, and redemptions for your online store. Oliver simply opens that same plugin in an in-POS browser view at the register, with the WooCommerce customer already attached. Your Annex Cloud account, your members, and your rules remain between you and Annex Cloud.
Does Oliver charge extra to use Annex Cloud?
No. You pay Annex Cloud's standard published pricing directly to Annex Cloud. Oliver doesn't add a markup, charge extra fees per member or per redemption, or get in the middle of the customer and the loyalty plugin.
How does Oliver POS open Annex Cloud at the register?
It works the same way as opening a WooCommerce payment gateway. Oliver POS has an in-POS browser view that loads the WooCommerce checkout (or the Annex Cloud customer view, if available) with the shopper's WooCommerce customer ID already attached. Annex Cloud recognises the customer, shows their points balance, available rewards, store credit, or wallet, and the cashier can apply redemptions as part of a normal sale.
Will the cashier see the customer's Annex Cloud balance and points at the register?
Yes. Oliver POS attaches the WooCommerce customer to the in-POS browser session (by email or phone lookup, or by creating a new customer profile). So when the Annex Cloud WooCommerce plugin loads in the browser view, it already knows who the shopper is. The same balances, tiers, and rewards that the customer sees on their website account page are visible to the cashier at the till. This means no separate POS-only loyalty database and no manual ID lookups.
Do in-store sales earn and redeem Annex Cloud points the same way online sales do?
Yes. Oliver POS records every register sale in WooCommerce as a standard order with the customer attached. The Annex Cloud plugin then runs its standard earn rules on that order (e.g., points per dollar, per product, tiered bonuses) and processes any redemption the cashier applied at the till. The shopper's Annex Cloud balance updates within seconds, just like it would for an online checkout.
Read our full guide to Annex Cloud on Oliver POS
A long-form walkthrough of running Annex Cloud alongside the Oliver POS register on a WooCommerce store.