Customize your printed receipts
Use this guide to customize your printed receipts and email copies. Whether you need a standard sales receipt, a gift receipt, or a custom layout for a specific store location, you manage it all directly from your WooCommerce dashboard.
Where to build your receipts
Log into your WordPress admin dashboard.
Navigate to Oliver POS, then click Receipts.
This is your command center for designing both printed and emailed receipts across all your stores.
Step 1: Choose your receipt type
You can create different layouts for different situations. Select the type of receipt you want to build:
Sales: Your standard customer receipt.
Refunds: Issued when returning items to stock.
Gift receipts: Hides prices for gift purchases.
Order tickets: Used for prep stations or fulfillment.
Shift summaries: Printed at the end of the day when closing the till.
Parked sales: Printed when putting a transaction on hold.
Step 2: Customize the layout and look
Once you choose a type, you can build the actual receipt:
Add your store logo and adjust its size and alignment.
Toggle which business details to show, like your address, phone number, website, and tax number.
Tweak the styling by adjusting fonts, spacing, and separator lines.
Turn on barcodes or QR codes so cashiers can quickly scan receipts for returns later.
Step 3: Set up email receipts (optional)
If you email receipts to customers, configure your digital settings here. You can set your store's 'From' name, choose a reply-to email address, and customize the email subject line so customers recognize your brand in their inbox.
Step 4: Assign to specific outlets
If you have one store, leave the outlet setting as global.
If you run multiple locations, you can assign specific templates to individual outlets. This ensures each store prints its own local address and details. If an outlet doesn't have a custom template assigned to it, it automatically falls back to your global design.
How to sync your customized printed receipts
You don't need to manually push updates to your devices. Once you save a template in WordPress, your Oliver POS registers automatically download the new designs. The app checks for updates every time it starts up and during regular background syncs.